Dentalaire is proud to partner with our distributors.

Terms of payment will be established by results of credit report/references.

Once credit terms are established, invoices will reflect terms extended by Dentalaire.

Order placement/information to include:

• Invoice to/Ship to information
• Purchase Order Number
• Product Number
• Product Description
• Quantity
• Desired Shipping Date
• Method of Shipment

Note: Opened handpieces and equipment may not be returned for credit, but will be repaired or replaced in accordance with manufacturer warranties. All warranty items, anything after 90 days, customer is responsible for the freight. Please inspect all packages carefully prior to opening.

Returns

All items must be returned within 30 days of purchase in like new condition with all original packaging. A 25% restocking fee will apply to all returns.
Returns will be inspected before a credit is issued. Items cannot be returned after 30 days.

Disclaimer

THE ABOVE WARRANTIES ARE VOID IF ITEMS ARE CARELESSLY USED, IMPROPERLY INSTALLED, IMPROPERLY STERILIZED, AND/OR MISUSED. NO CLAIM FOR LABOR OR CONSEQUENTIAL DAMAGES WILL BE ALLOWED. SHIPPING IS THE RESPONSIBILITY OF THE CUSTOMER. ANY DISCREPANCIES IN YOUR ORDER MUST BE REPORTED WITHIN 10 DAYS OF RECEIPT OF THE ORDER.

Air Compressors & Portable Dental Units

All compressors and portable dental units including wall-mounted and countertop units are warranted for one (1) year with the exception of:

• Prestige Dental Station two (2) years
• Diplomate Dental Station two (2) years

Handpieces and Accessories on Dental Stations

Proof of invoice is required and defective scaler tips are to be sent back.

• High-speed Handpiece one (1) year
• High-speed Handpiece Turbine three (3) months
• Low-speed Handpiece one (1) year
• True Seal Prophy Angles one (1) year
• Economy Prophy Angles three (3) months
• Scaler Tips ninety (90) days
• LM Piezo Ultrasonic Scaler Handpiece one (1) year
• Metal Piezo Handpiece (1) year

All other prophy angles and tips are not applied. Warranty is limited repair, parts, or replacement of item by Dentalaire. All other warranties are described in the individual product description.

Dental X-ray

• DTX Digital Dental Imaging Sensors three (3) years
• Dentalaire DC X-Ray Generator two (2) years
• DHX Handheld X-ray one (1) year and battery six (6) months

Miscellaneous Products

• Water Distiller one (1) year

Service Parts

• Ninety (90) days

Instruments

Dentalaire and VetCare Dental Instruments one (1) year

If any of our instruments break, chip, or bend during any dental procedure, Dentalaire will replace the instrument at no charge. Defective item(s) must be returned to us for exchange.